Shipping + Returns
I’ve ordered a print, when will I receive it?
All photographic prints are custom printed therefore take ten days in production from receiving your order. They then arrive back to our studio where I sign, date and number the prints before packaging them safely (& with love!) and send to you.
If you have requested Express Shipping at checkout, this applies to delivery after the print has been produced - it doesn't apply to production times. If you need a fast turn around time please email me directly.
How are my items shipped?
All parcels sent via registered Australia Post.
Estimated Delivery time (after print is received by me & sent to you) within Australia for Standard Delivery: 3 – 6 Business Days
I ordered from your shop but I haven’t received confirmation?
All emails will be sent to your Paypal address – check there first for order confirmations and updates. If you still can’t find anything please email me and I’ll get back to you asap.
Every print is custom printed to order, no returns are accepted. Every print is quality controlled & checked personally by me before being sent to you. If for some reason you are not happy with your print please email me.
Can’t find what you need? Please contact us.